Academic Applications Support

Provide application development and integration support for customers including:

Analysis

Business Requirements Analysis

Coding

Consultation

Customer Advocacy

Design Documentation

Implementation

Production Support

Project Management

Research

Testing

for the following Application System Groups:

·          Non Credit Registration System

·          webCredit

·          OISS Info

·          SOCT

·          SIRS/SOCT

·          Symplicity Data Download

·          CAMP books

·          Entity Info

·          GRASP

·          Facilities Scheduling

·          Grad Info

·          Advisory Scheduling

·          Survey Database

Team Members:

Scott TerMeer, Team Leader

John Cripe

Tony Farrell

Jyothi Guduru

Josh Kalis

Srinivas Komatipally

Rajeev Krishnan

Mike Robinson

David Sheppard

Andrew Thomas

Administrative Services

Departmental Clerical and Administrative support for:

 

Employee Evaluations

AIS Human Resources Records

Attendance Recording & Adjustments Reconciliation

Business Cards Ordering and Distribution

Equipment Repair Coordination - Copier

Fax Administration & Distribution

Overnight Mail Delivery

Mail Distribution & Mailbox Maintenance

Maintain University Policy & Procedures Changes with Human Resources

Magazine Subscriptions Coordination (other than EBSCO)

Office Supplies

Payroll

RAS Document Number Assignment and Distribution

Receptionist Coverage

Secretarial Support for Department, Director and leaders

Travel Coordination

Team Members:

Annette McLane, Team Leader

Carrie Murphy, Supervisor

Julie Norton

Darlene Whitman

 

Budget & Planning

Departmental responsibility for:

 

Annual Contractual Merit Increases and Budgetary Impact of Other Salary Increases

Academic SSPP&R

Billing System Administration

Budget Projections

Contract Administration

Facility & Space Management

Financial Records

Planning Process

Requisitions & Orders

Telephone System

Team Members:

Phil Burnett, Team Leader

Cyndi Finkhouse, Supervisor

Connie Krebs

Customer Help Center

"First Point of Contact" Coordination for AIS Customers

Help & Support Center First-Level Phone Support

System and Data Security Administration for AIS-based Systems

Also Responsible for AIS Departmental Processes:

Publication Coordination

Request for Application Support Process and Access Request (Services Request Logging & Tracking Coordination)

AIS Voice mail content/standards

Help & Support Center Rotation Program Coordination

2nd (through Nth) Level Support Process Coordination

Problem Tracking & Handoff Process Coordination

Team Members:

Annette McLane, Team Leader

Ahmed Issawi

Tony Mankel

 

Laurie Young, Supervisor

Shiref AbouElSeoud

Win Minott

Tom Rose

Lex Smith

Alison Virag

Kevin Wyatt

Data Administration and Security

Create and support Data Directory for colleges and departments (Where is data? How do I get to it? What does it mean?)

Data Base Administration for AIS Applications (Includes physical data modeling, database definition and implementation, physical database support, dictionary support, etc.)

Documentation Support for AIS Systems and Services

Forms Tracking Utility (FTU) Application Management and Support

Logical Data Modeling for AIS Applications (with application developers)

Public Web Server Coordination

Security Analysis and Design and departmental oversight of the security function

Sentinel Coordination

Support Reporting Databases on MSUDATA Server

Support for Data Resources Administration function (Enterprise Information Stewardship)

webCredit Application Support

Team Members:

John Griffith, Team Leader

Sally Burns

Scott Cooley

Robert Hodge

Barb Morse

 

Dan Skinner, Database Administration Supervisor

Azelarabe Bennani

Kaveri Dhakar

Tony Kuhlman

 

Teresa Elliott, FTU & Security Administration Supervisor

Jamie Dean

Shawn Fulton

Denise Hasselbach

Michele Lemon

Beth Stiffler

Departmental Systems & Services

We provide systems and services to support workstation and server integration (active directory, file and print server and email solutions) including planning and implementation of security and disaster recovery solutions.

Team Members:

Jim Smith, Team Leader

Victor Lounds, Supervisor

David Arrington

Tim Childs

Vic Doe

Aaron Ledger

Mohit Sharma

Bruce Smith

Ravi Subramanian

 

Enterprise Business Systems Projects

Responsible for all phases of the Enterprise Business Systems Projects.

Team Members:

Bruce Alexander, Project Director

Jaffrin Abdul Salam

Seyed Alavi

Muhammad Azimi

Kris Catton

Mike Criswell

Jeffrey Domeyer

Bin Gao

Jane Goodrich

Mary McCulloch

Eileen McGaffigan

Eileen Morey

Barb Morse

Jarl Olsen

Ajay Patel

Catherine Tan

Mark Terry

Ann Thorsen

Linda Vernon

Rick Vogt

Diane Waters

Brian Werner

Doreen Woodward

Man Zhang

 

Eden Davis, Administrative Team Supervisor

Kathy Paradise

Jan Wallace

Financial Resource & Development Systems

Provide application development and integration support for customers including:

Analysis

Business Requirements Analysis

Coding

Consultation

Customer Advocacy

Design Documentation

Implementation

Production Support

Project Management

Research

Testing

for the following Application System Groups:

Accounts Payable System Interfaces

Advance System for University Development and Alumni Association

AIS Departmental Billing

Athletic Ticket Office System

Bank Reconciliation System

Departmental Accounting System (DEPACT)

Fiscal Year End Reporting

General Ledger System

Housing Accounting Reporting

Production Control System

Purchasing System Interfaces

Travel System

United Way System

Voucher Check Writing System

Team Members:

Craig Killian, Team Leader

Dennis Blankenship

Steve Brower

Rod Buckel

Bruce Gaugush

Kim Gwynn

Maribeth Harger

Marc Khoury

Mary Stanewich

Keith Tisdel

Human Resource Systems

Provide application development and integration support for customers including:

System and Program Analysis

Business Requirements Analysis

Coding

Consultation

Customer Advocacy

Design Documentation

Implementation

Production Support

Project Management

Research

Testing

for the following Application System Groups:

Affirmative Action

Benefits

Budget

Customer Support

Faculty/Staff Directory

Graduate Assistant Appointments

Payroll

Personnel

Student Employment Authorization

Student Insurance

Unemployment Compensation

Team Members:

Debbie Millsop, Team Leader

Karen Birdsall

Michael Bush

Craig Dale

Gary Flegel

Gerry Felipe

Bill Hogan

Joe Keyes

Karen Kocsis

Lori McCann

Thomas Merritt

Denise O'Dras

Venkat Perla

Steve Richards

Gordon Wortz

Bob Zelmanski

Methods & Education Services

AIS' audio visual library

Coordinate technical training for AIS staff

Provide ergonomics support for AIS staff:

Promote staff awareness of sound ergonomic practices

Perform workstation evaluations and recommend and order ergonomically correct office equipment as needed

Administer and maintain the repository and supporting processes for AIS policy, work process and standards documentation

Provide support for AIS' project management process, including education and mentoring services

Coordinate the implementation of an AIS infrastructure for web-based application development that consists of guidelines and resources for developers

Provide consulting and support for the use of quality improvement techniques in AIS

Provide support for the AIS applications development process / life cycle

Provide support for the AIS metrics initiative

Provide AIS support for the Libraries, Computing and Technology Training Program (LCTTP):

Develop and deliver non-credit classes and workshops

Develop LCTTP printed publications

Maintain LCTTP web pages

Provide technical support for the LCTTP registration and scheduling system

Provide application support for the President's Office MSU Football System

Provide consulting and assistance in setting up MSU Letterhead for departments in electronic form

Team Members:

Ann Green, Team Leader

Kelli Hart

Summer Issawi

Rashad Muhammad

Todd Ring

Grace Rodriguez

Jo Silsby

Production Services

Team Members:

Sharon Bennett, Team Leader

Edna Awalt

Tom Smith

Joan Tierney

Pam Weil

 

Judy Dodge, First Shift Supervisor

Paula Hodge

Kris Mikek

 

Jack Kohler, Second Shift Supervisor

Connie Crew

Dawn Everts

Larry Wallace

 

Mike Butcher, Third Shift Supervisor

Daniel Bacigal

Rene Mendoza

Nancy Spitzley

Patty Zamora

Project Management Support

Provide all aspects of project management responsibilities for projects of high sensitivity and/or high complexity.

Project management responsibilities include activities like planning, leading, coordination, project control, communications, resource management, and vendor relations.

Provide project management coaching to less experienced project managers on the Project Management Support Team and within the department.

Provide an example of knowledgeable, effective service to others and in the usage of continuous quality improvement in all aspects of service.

Team Members:

Jim Stanley, Team Leader

Mike McDonald, Supervisor

Ken Jodway

Keesa Muhammad

 

Student Systems

Provide application development and integration support for customers including:

Analysis

Business Requirements Analysis

Coding

Consultation

Customer Advocacy

Design Documentation

Implementation

Production Support

Project Management

Research

Testing

for the following Application System Groups:

Academic History

Academic Orientation Programs Support

Admissions

Cashiering

Course Catalog and Schedule

Degree Navigator

Disenrollment

Enrollment, including WebEnroll

Grades

Extracts for Academic History, Admissions and Catalog

Extract Freezes

Federal Loans to SIS Interfaces

Fellowships

Financial Aid

General Person and Organizational Structure Modules

Housing and Food Services Systems

Immunization Data Collection

Issue Tracking

Lockbox Processing

Scholarships / Endowments

Short Term Loans

SIS Accounts Receivable (AR)

SIS Fee Assessment (AS)

SIS Batch Holds

SIS Disbursement (DB)

SIS Extracts for Modules in this Group

SIS Tables for Modules in this Group

Student directory (F99)

Student Health Subsidy Program

Student Information System (SIS)

STUINFO

Transfer Credit Equivalency System (ACTS)

Work Study Awarding

Team Members:

Craig Rosenberger, Team Leader

Rich Firman

John Rogus

Andrew Swihart

Chris Wilson

 

David Pressick, SIS Workgroup Supervisor

Bob Carpenter

Ashok Kumar Chilla

Jackie Chen

Sandy Darrow

Connie Faircloth

Brian Goldsworthy

Lori Grimes

Jean Gzybowski

Dale Hemingway

Belenda Murphy

Jim Selleck

 

Don Merillat, Financial Aid Workgroup Supervisor

Deborah Flegel

Connie Hudak

James Kruth

 

Technical Services

Applications Development in Support of AIS Infrastructure

Communications Advocacy

DBMS Software Support

Disaster Recovery (Lead)

Disk/Tape Software Support

Operating System Infrastructure Support

OLTP Support

Performance Management including communications

Printer System Software & Support

Server Infrastructure

Software Installation Infrastructure Support

Top Secret Software Support

Team Members:

Jim Smith, Team Leader

Harley Koepf

Pat Murphy

 

Applications & Data Management

Kevin Fowlks, Supervisor

Tom Clifford

Sergey Dashevskiy

David Hoover

 

Infrastructure & Network Support

Brad Fears, Supervisor

Brian Faga

Wissam Jada

Benjamin O'Brien

Thomas Porter

Timo Vasquez

 

Mainframe

Steve Mann, Supervisor

Pat Belleville

Fred Gifford

Aimee Houghton

Craig Knight